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ELM 9.2: Announcement Tile Not Displaying Properly: Operator ID is Displayed (Doc ID 3010562.1)

Last updated on MARCH 18, 2024

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When trying to access the Announcement Tile, the page is broken and displays the Operator ID:



Steps to replicate the issue:
1. Login as an Employee with the following Roles
Roles: HHC_EMPLOYEE
HHC_NON_EMPLOYEE
2. Employee Self Service Fluid Homepage > Announcements Tile
Notice: The Announcements Tile does not display the picture icon and the message is displayed in a rectangular box

Changes

 The issue started occurring in PeopleTools 8.60.10 and PeopleTools 8.61.

In early PeopleTools version, this issue is not encountered.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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