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A Search With Last Name On the ISIR Suspense Management 24/25 Page Returns No Results (Doc ID 3011209.1)

Last updated on MARCH 18, 2024

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

After loading the test ISIR for Aid Year 2024-2025, a search by Last Name returns no values with the message "No matching values were found.".

The issue can be reproduced at will with the following steps:

  1. Navigate to Financial Aid > File Management > ISIR Import > 2024-2025 Suspense Management
  2. Enter a Last Name to Search



Changes

This issue started after the Financial Aid changes included in Campus Solutions Patch 9.2.031.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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