Benefits Administration Event Created by the Addition of Employment Instance Results in a Status of Finalized - Benefit Program None
(Doc ID 3011566.1)
Last updated on MAY 06, 2024
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
A new Employment Instance was created for an employee. The Benefits Administration Event related to this new Job processed to Finalized - Benefit Pgm None.
Steps to reproduce the issue:
1. Add a new Employment Instance for an employee (Navigation: Workforce Administration > Job Information > Add Employment Instance).
2. Schedule the related Benefits Administration Event (Navigation: Benefits > Manage Automated Enrollment > Events > On-Demand Event Maintenance).
3. See that the Event is processed to Finalized - Benefit Pgm None/Closed rather than the expected Prepared/Open status.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |