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ETL9.2: Fields Overlap When Managing Exceptions On A Small Device While Holding The Phone Vertically. (Doc ID 3012223.1)

Last updated on MAY 29, 2024

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


On mobile devices, when accessing Manager Self Service and navigating to Team Time > Manage Exceptions, the hours are overlapping the TRC (Time Reporting Code) description, making them difficult to read.

This issue occurs specifically when the phone is held vertically (portrait mode) on both Safari and Chrome browsers for iPhone.

However, when the phone is turned sideways into landscape mode, the display works correctly.

Here are the steps to replicate the issue:

1. From a mobile device navigate to Manager Self Service => Team Time (tile) => Manage Exceptions
2. User can see the the hours are overlapping the TRC description.

Cause

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In this Document
Symptoms
Cause
Solution
References


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