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E-508: Accessibility Compliance Issue With JAWS+KEYBOARD - Navbar Options Get Skipped While Traversing Using Down and UP Arrows (Doc ID 3012618.1)

Last updated on MARCH 25, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.

Symptoms

Issue Description:

In PeopleTools 8.60 and 8.61 JAWS + Keyboard - Navbar options are getting skipped while traversing using Down and UP arrows

Note: This issue is not seen when JAWS is not running using Enable screen reader mode ON and Keyboard keys.

Replication Steps
1. Login to PIA using Enable Screen reader mode ON
2. Using Keyboard keys navigate to Navbar and tab in to Menu.
3. Navigate in Menu using keyboard keys "DOWN and UP" arrows.

Issue:
Navbar options are getting skipped.
While on A if user uses DOWN once it moves to C and so on.

The issue can be replicated with Caret browsing mode OFF and ON with the version of JAWS 2023.2307.37. However all menu options are read out correctly in the sequence.

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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