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E-PIA: Users are Signed out of PIA when Opening Multiple Browser Windows/Tabs but Only Working on One Window/Tab (Doc ID 3012645.1)

Last updated on MARCH 28, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.60 and later
Information in this document applies to any platform.

Symptoms

Users are signed out of PIA when opening multiple browser windows/tabs but only working on one window/tab.

The issue can be reproduced at will with the following steps:

1. Log into PIA.

2. Open multiple new browser tabs using the New Window link. 

3. Work on one browser tab only.

4. Observe that after 20 minutes, users gets signed out from all the browser tabs.

Cause

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In this Document
Symptoms
Cause
Solution
References


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