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EBill 9.2: Zero Dollar Payment Can Be Saved in Ebill With Electronic Check Method (Doc ID 3012812.1)

Last updated on MARCH 26, 2024

Applies to:

PeopleSoft Enterprise SCM eBill Payment - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Zero-dollar payment can be saved in eBill with an electronic check method.

Replication Steps:
-----------------------
1. Login to the customer portal for Ebill.
2. Navigate to Ebill  > payment tile > Make a Payment Tile.
3. Select the invoice to pay and enter the amount as 0 and the payment method as an electronic check.
4. Enter the Partial pay reason. Click I agree and save. The user is allowed to save a payment cart with a 0 USD payment.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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