My Oracle Support Banner

E-COB: After Upgrading to PT 8.60, Visual Cobol 7.0 Remote Call Test Fails On the Application Server, But Works Successfully on Another Identical Process Scheduler Server Machine (Doc ID 3012910.1)

Last updated on MARCH 27, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.60 and later
Information in this document applies to any platform.

Symptoms

After upgrading to PeopleTools (PT) 8.60.11, all Cobol processes work fine on process scheduler, but fail on the app server when performing the Remote Call Cobol Test. Both servers are completely identical. The error below is displayed:

The license file installed on the application server matches the type of Visual Cobol 7.0 product installed on the same machine. The same license file was used on both working and non-working servers.
The same Visual Cobol Server runtime installation files csx64_70.exe and csx64_70_pu18_322467.exe were used on the batch and application servers.

A compare of the Program Files\Micro Focus\COBOL Server folders shows identical files on the two servers. Build Tools for Windows vcbtx64_70.exe was installed on the compiler server. The compiler server is Windows 2019, as the software said it wouldn't work on 2022. The runtimes are installed on Windows 2022 Servers.

ENVIRONMENT
---------------
PeopleTools: 8.60.11
Application : FSCM 9.2 PUM Image 49
Visual Cobol 7.0 Path Update 18
Windows 2022 Server

Sample Replication:
------------------

1. Log into PIA, and navigate to PeopleTools > Process Scheduler > System Process Request.

2. Run both the Sample Cobol Test Program and PTPDBTST.

3. Navigate to Peopletools > Utilities > Debug > People Tools Test Utilities.

4. Test the Remote Call Cobol process by clicking the Test button under Remote Call Test.

5. Observe that the error above is displayed.

Changes

Upgraded to PT 8.60.11, and to Visual Cobol 7.0.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.