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Return Button Is Missing from Transcript Request, Edit Address Page After Applying PUM 31 (Doc ID 3013464.1)

Last updated on MARCH 28, 2024

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.


The Transcript request, Request Detail tab has provisions to allow a student's address to be changed.  After applying PUM 31, the address can be changed but there is no longer a means to return to the prior page after updating the address.  

Prior to PUM 31, a Return Button was on the Send To Information page (SA_REQUEST_DTL_SEC) that allowed the operator to return to the prior page, and save the address change.    The expectation is student address changes entered on the Transcript Request should be able to be saved.

The issue can be reproduced at will with the following steps:

  1. Navigate to Records and Enrollment, Transcripts, Transcript Request;
  2. Add a New Value;
  3. Complete the Request Header and Detail pages. On the Request Detail, enter an emplid and click the Send button;
  4. Enter a student’s name, in all capital letters, then click Edit Address;
  5. Add address info, tabbing between fields;
  6. Click OK;
  7. Click OK again, and note the page does not allow to return to the prior page to save the address.


 PUM 31 maintenance was applied.


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