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Remote Worker Activity Guide Submits Successfully Although Required Step Not Completed (Doc ID 3013467.1)

Last updated on MARCH 28, 2024

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The Request Details step of the Remote Worker Activity Guide Template was set to Required. When an employee proceeds through the Activity Guide to the Review and Submit step without completing the Request Details step, the employee can successfully select Submit and have the Activity Guide close.

Steps to reproduce the issue:

     1. Employee starts a Remote Worker Request (Navigation: Employee Self Service homepage > Remote Worker tile > Add Request button).
     2. Employee enters the Start Date and End Date.
     3. Employee proceeds through the steps selecting the Next button on each, completing only the Acknowledgement.
     4. On the Review and Submit page, the employee selects the Submit button.
     5. See that the request submits successfully although the Request Details step has not been completed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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