E-PC/E-IB: Getting "Java Exception: Java.lang.NoClassDefFoundError: Sun/misc/BASE64Encoder: During Call Of CSA.signature" After PT 8.60 Upgrade (Doc ID 3015146.1)

Last updated on APRIL 10, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.60 and later
Information in this document applies to any platform.

Symptoms

After upgrading to PeopleTools (PT) 8.60.11, a custom online application credit card payment page began failing with the following error message appearing on the page.

In addition to the custom PIA page, the setup uses a set of custom Java classes, and Cybersource as the ePayment provider.

Error

Java Exception: java.lang.NoClassDefFoundError: sun/misc/BASE64Encoder: during call of CSA.signature. (2,763) WEBLIB_XXX_HTML.FieldFormula Name: PCPC:3875 Statement:37

Steps to replicate:

1. Upgrade from PT 8.59xx to PT 8.60.11, and create the custom integration.
2. Log into PIA, navigate to the custom page, and perform the steps needed to trigger the custom integration.
3. Observe the error above.

Sample environment:

PeopleTools 8.60.11
FSCM 9.20 PUM 46