E-PUM: While Saving MOS credentials in the PAU Settings Page Get Error "An existing connection was forcibly closed by the remote host" (Doc ID 3015162.1)

Last updated on APRIL 05, 2024

Applies to:

Symptoms

PUM Automated Updates with PUM Images encounter an error while saving MOS credentials in the PAU Settings page.

Java Exception: java.io.IOException: An existing connection was forcibly closed by the remote host: during call of com.peoplesoft.pau.service.MosAuthCheckService.authenticate. (2,763) PTIA_AU.UIFrame.SettingPageControl.OnExecute Name:TestMOSCRDL PCPC:17451 Statement:287 Called from:PTIA_AU.UIFrame.SettingPageControl.OnExecute Name:SaveCRDL Statement:178 Called from:PTIAAUSETTINGS_FL.GBL.PTIAAUSET_WRK.PTIAAUSAVECRED.FieldChange Statement:1

The issue can be reproduced at will with the following steps:
1. Go to MOS Credentials for PAU
2. Put in id and password and save
3. Observe error

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.