EAP: While Approving a Transaction Using Email Approval, the Audit Log Is Displaying the Approver Value Of the User Id Who Ran the Email Approval Process EOAWEMC Instead Of the Actual Approver Who Approved It (Doc ID 3016052.1)

Last updated on APRIL 18, 2024

Applies to:

Symptoms

While approving a transaction using email approval, the Audit log is having the approver value as the user id who ran the email approval process EOAWEMC instead of the actual approver who approved it.

Steps:

   1. Enable Email Approval for vouchers as per EAP: Steps to setup Email Approval for Vouchers using Email Collaboration (EMC) with Approval Framework (AWE) (Doc ID 1616805.1).

   2. Enable Audit for Voucher Approval. (Navigation: Main Menu > Set Up Financials/Supply Chain > Common Definitions > Audit Logging > Enable Audit Logging)

   3. Login with VP1 and create a voucher and submit it for approval. (Navigation: Main Menu > Accounts Payable > Vouchers > Add/Update > Regular Entry)

   4. MGR3 received an Email Approval for the voucher in question.

   5. MGR 3 approves the voucher via email.

   6. VP1 runs EOAWEMC process. (Navigation: Main Menu > PeopleTools > Process Scheduler > Schedule Process Requests)

      - Add a Run Control and execute

   7. Check Voucher Approval History by clicking Approval History link from Regular Voucher page. (Navigation: Main Menu > Accounts Payable > Vouchers > Add/Update > Regular Entry):

      - Voucher shows approved by MGR3.

   8 Check the Audit log. (Navigation: Main Menu > Set Up Financials/Supply Chain > Common Definitions > Audit Logging > Search Audit Logs):

   The following details are shown in Audit Log:

      - Voucher Submitted. User =VP1
      - Voucher Approved. User =VP1

Note: The log is having the approver value as the user id who ran the email approval process EOAWEMC (VP1) instead of the actual approver who approved it (MGR3).

The expectation is the log to show the approver value of the actual approver who approved the transaction (MGR3 in this case) instead the user id who ran the email approval process EOAWEMC (VP1).

Cause

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