My Oracle Support Banner

When the User Searches for Canceled Receipts, the Canceled Receipts are Not Displayed on the My Receipts Page (Doc ID 3017030.1)

Last updated on APRIL 16, 2024

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When the user searches for canceled receipts, the canceled receipts are not displayed on the My Receipts page.

The issue can be reproduced at will with the following steps:
1. Navigate : eProcurement > My Receipts
      Click Edit Receipt icon of a receipt
      Click Cancel Receipt
      Click Yes for the message “Canceling Receipt cannot be reversed. Do you wish to continue > (10300,33)
2. Navigate : eProcurement > My Receipts
      Click Update Filters
      Change the Show Status from “Received” to “Cancelled”
      Click Done

Issue : No receipts are displayed

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.