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E-AWE: FSCM Fluid Delegation On Denial Email Notification Only Lists One Transaction and Excludes All Other Delegated Transactions (Doc ID 3017363.1)

Last updated on MAY 29, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.60 and later
Information in this document applies to any platform.

Symptoms

When creating a delegation request for multiple transactions in one request - Vouchers, Requisitions, and Expense Reports - when the delegate/proxy denies the request, the email sent to the delegator only contains "Vouchers." It should contain all three transactions. The request email correctly contains all three transactions.


Environment:
PeopleTools: 8.60.06
Application : FSCM 9.2 PUM Image 48


Sample Replication
----------------

1. Create a delegation and include all 3 transactions: Expense Reports, Requisitions, and Vouchers.

2. The approval email received shows all 3 transactions correctly.

3. Log in as the delegate or proxy and deny the request using the Approval Tile.

4. All 3 transactions show as Rejected on the page.

5. But the email received only lists Vouchers. Expense Reports and Requisitions are missing from the Transactions row in the body of the email text.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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