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PO Receipt Status Does Not Update to 'Matched' After Running The Matching Process When 'Return to Vendor' (RTV) Adjustment Voucher Created Before The Original Voucher Was Matched. (Doc ID 3018547.1)

Last updated on APRIL 29, 2024

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

PO Receipt matching status does not update to 'Matched' when there is a 'Return to Vendor' adjustment voucher created before the original voucher was matched. Matching is run after both the vouchers are created which then updates the both voucher Matching status to Matched but the PO receipt matching status remains to 'To Match'.

Steps:
1. Create a PO with two lines. Set the Matching and Receiving ON.
      Purchasing > Purchase Orders > Add/Update POs
2. Dispatch the PO.
3. Receive the PO for only stock item.
      Purchasing > Receipts > Add/Update Receipt
4. Create a PO Receipt Voucher.
      Accounts Payable > Vouchers > Add/Update > Regular Entry
5. Create an RTV receipt with Credit, Ship and Damaged option. Dispatch the RTV
      Purchasing > Return To Vendor / Supplier > Add/Update RTV
7. Reconcile RTVs
      Purchasing > Return To Vendor / Supplier > Reconcile RTVs
8. Run Voucher Build to create Adjustment Voucher
     Accounts Payable > Batch Processes > Vouchers > Voucher Build
9. Adjustment Voucher is created. Updated Voucher attribute to "To be Matched"
10. Run the Matching process (AP_MATCH)
     Accounts Payable > Batch Processes > Vouchers >Matching
11. See the Purchasing Order interface page to see the Original PO receipt has Match status as "To Match" and did not change to Matched.

Cause

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In this Document
Symptoms
Cause
Solution
References


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