EAR 9.2: A User Accidentally Put an Item on Payment Plan Now Unable to Apply the Payment With an Error, "Item already tagged with a payment plan. Cannot be selected (9030,294)"
(Doc ID 3018656.1)
Last updated on APRIL 26, 2024
Applies to:
PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Accidentally the user adds a Payment Plan to an item and is now unable to apply the payment. When applying the payment the user gets an error:
ERROR:
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"Item already tagged with a payment plan. Cannot be selected (9030,294)".
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"Item already tagged with a payment plan. Cannot be selected (9030,294)".
REPLICATION STEPS:
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1. Create an item and post it. (Receivables > Pending Item > Online Pending Items)
2. Goto Receivables > Custome account > Item information > Item list, select the item, and create a payment plan.
3. Create a payment worksheet and try to apply payment the error is generated. (Receivables > Payment > Online Deposit)
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |