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E-FLUID: Back Button is Not Working in WorkCenter When Using Unified Navigation in PT 8.60 (Doc ID 3020144.1)

Last updated on AUGUST 23, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.60 and later
Information in this document applies to any platform.

Symptoms

On a WorkCenter in Unified Navigation, the back button shows the previous homepage correctly when hovering the mouse on it. However, clicking the back button to go back to that homepage does nothing.

NOTE: This only happens when using Unified Navigation. When logging in directly to the content provider, the back button works as expected.



The issue can be reproduced at will with the following steps:
1. Log into the application and open a homepage.
2. Using the NavBar, open a WorkCenter through Unified Navigation. For example: FSCM Root (Remote Folder) > Procurement Contracts > Contract Sourcing WorkCenter
3. Click on the Back button showing the name of the previous homepage. Notice that the back button does not work.

Cause

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In this Document
Symptoms
Cause
Solution
References


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