E-PIA: When Users Search Again After Removing Search Criteria, a "No matching values were found" Error is Returned (Doc ID 3020313.1)

Last updated on MAY 07, 2024

Applies to:

Symptoms

This behavior occurs in some FSCM 9.2 modules, such as Analyze Events, Award Events, Purchase Orders, and Form - Resource Request (213RR). A user first selects the date field: 'between,' enters the 'from' and 'to' dates, and clicks on Search. After that, when the user removes the date field values and clicks on Search again, the error shown below appears, and only the 'From' date is removed. The 'To' date field is still populated with previous value.

Error

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The issue can be reproduced at will with the following steps:

1. Log into PIA.

2. Navigation Sourcing > Maintain Events > Award Events.

3. Fill in Business Unit = US001.

4. For Date Time Finished,  select operator between 10/01/2023 12:00AM and 10/31/2023 12:00AM.

5. Search and observe the result is displayed.

6. Then remove the values and search again.

7, Observe the returned message "No matching values were found", and only the 'From' date has been removed. The 'To' date field still populated with previous value.

Cause

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