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E-ES: / E-OS: Accessing an Item From Search Results Page Does Not Update the PT_PORTAL_MRU Table (Recently Visited items) (Doc ID 3020762.1)

Last updated on MAY 06, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.

Symptoms

Search Result item that is accessed from the Search Results page (not from Suggestion Search) is not added to the PT_PORTAL_MRU table and, hence, not added to the PTSF_RECENTMENU index, coming from RTI.
It was expected to see the recently accessed item to show up in Suggestions Search.

The issue is reproducible with the following steps:
1. User enters keyword in Global Search.
2. Suggestions Search comes up, but user either clicks enter or the prompt lookup to get to Search Results page.
3. From Search Results select an item.
4. That item is NOT added to the PS_PT_PORTAL_MRU table and hence not added to the PTSF_RECENTMENU index, while using RTI on that index.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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