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E-PORTAL: Related Content Tile Is Not Populating After Configuring in Related Content Services (Doc ID 3021063.1)

Last updated on JUNE 03, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.

Symptoms

When a fluid tile is used as a related content service, the tile is not populating as related content tile for the component, for example: Current Documents.


The issue can be reproduced at will with the following steps:

  1. Create a Related Content Service. Navigation: Peopletools > Portal > Related Content Services > Define Related Content Services.
  2. Navigate to PeopleTools > Portal >Related Content Services > Manage Related Content Services and search for 'Team Performance' and click edit on the first content reference: 'Current Documents'.
  3. Add the service in the component level related content and then save the page.
  4. Click on Content Reference: Current Documents (link). Notice that there is no related content tile on the right side of the page.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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