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EeS: Able to Save Self-Service Invoice in Classic With a Blank Mechandise Amount Even Though It's a Required Field (Doc ID 3021886.1)

Last updated on MAY 10, 2024

Applies to:

PeopleSoft Enterprise FIN eSettlements - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When creating a Self-Service Invoice in Classic, users are able to Save and Submit an Invoice leaving the Merchandise Amt field blank even though there is an asterisk (*) beside the field, labeling it a required field. No errors are received.

However, a Self-Service Invoice in Fluid does not have this problem. The Line Amount field which is equivalent to the Merchandise Amt field, also has an asterisk (*) beside the field. If the Line Amount field is left blank, the following message displays:

     Error(s)
     The following error(s) need to be corrected:
     -- Line amount should not be Blank/Zero.
     -- Accounting Details line 1, Amount 0 is invalid, amount should not be Blank/Zero.

Both the Classic and Fluid Self Service Invoice should work in the same manner.


STEPS TO REPLICATE
----------------------------
1. eSettlements > Enter Self Service Invoice
    a. Self-Service Invoice / Invoice Actions page
    b. Select Create Invoice

2. Create Invoice / Invoice Entry page
    a. Add an Invoice
    b. Under Invoice Details, enter a Description, Quantity, and UOM
    c. Even though the Merchandise Amt field has an asterisk (*) beside it (means a required field), leave the field blank
    d. Click Save and Submit
    e. No error is received even though Merchandise Amt is a required field
    f. Click OK to the following message: Selecting OK will Submit the invoice to the Buyer. Cancel will cancel submission to the Buyer. (18052,744)
       Clicking on the Save and Submit button will edit and save the invoice. If the invoice passes all the edits and saves successfully,
       the invoice can no longer be modified, but it can be viewed. Only a Buyer who can review Self-service invoices can modify the invoice.

3. Create Invoice / Save Confirmation page
    a. Click OK
    b. Invoice is successfully saved even though the Merchandise Amt field is blank

4. Invoice Actions page, select View Invoice

5. Self-Service Invoice / View Invoice page
    - Select the Self-Service Invoice that was just created

6. Create Invoice / Invoice Entry page
    - Verified that the Merchandise Amt field is still blank

Cause

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In this Document
Symptoms
Cause
Solution
References


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