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E-508: Unable To Disable Screen Reader Mode From Banner Accessibility Button (Doc ID 3023887.1)

Last updated on OCTOBER 21, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.61 and later
Information in this document applies to any platform.

Symptoms

On : 8.61 version, Tools Accessibility Compliance - 861EA Unable to Disable Screen Reader Mode from Accessibility Button:

Screen Reader Mode can be turned on by clicking on the Accessibility button on the top bar and then selecting "Enable Screen Reader Mode." However, after Screen Reader mode has been enabled, when clicking on the Accessibility Button again there is no option to then disable Screen Reader Mode. PeopleTools 8.61.03.


The issue can be reproduced at will with the following steps:
1. Enable Screen Reader mode from banner.
2. Unable to disable Screen Reader mode.


Cause

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In this Document
Symptoms
Cause
Solution
References


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