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Invoice Inquiry tile on Supplier Portal is Not Returning Any Results (Doc ID 3024627.1)

Last updated on MAY 23, 2024

Applies to:

PeopleSoft Enterprise SCM eSupplier Connection - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Invoice Inquiry tile on Supplier Portal is not returning any results.

During implementation Fluid Supplier Portal we are not able to see the supplier invoices from the Invoice Inquiry tile. If we navigate to View Supplier Invoices page (Menu>Review Payment Information>View Supplier Invoices ) we can see them.


The issue can be reproduced at will with the following steps:

1. On Supplier Portal. Invoice Inquire (tile). The filter was set to for all Suppliers and the range date was from 1900 to current date. It is not returning any results.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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