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When Update Customer Contact Getting the Error: 'First operand of .is not an object, so cannot access member count. (180,235) FUNCLIB.OMINTFC.CONTACT_FLAG.FieldFormula Name:delete_cust_contact' (Doc ID 3026054.1)

Last updated on MAY 31, 2024

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When Update Customer Contact Getting the Error: 

First operand of .is not an object, so cannot access member count. (180,235) FUNCLIB.OMINTFC.CONTACT_FLAG.FieldFormula Name:delete_cust_contact PCPC:15996 Statement:274
Called from:CONTACT.CONTACT_ID.SavePostChange Statement:181


The issue can be reproduced at will with the following steps:

  1. Go to Customer > Customer Information > General Information and select 'customer contact' on General Info Links
  2. Add new effective date row and system generates the error message on saving: "First operand of .is not an object, so cannot access member count. (180,235) FUNCLIB.OMINTFC.CONTACT_FLAG.FieldFormula Name:delete_cust_contact PCPC:15996 Statement:274
    Called from:CONTACT.CONTACT_ID.SavePostChange Statement:181"
  3. When run SQL queries: 
    SELECT * FROM PS_CUST_CONTACT WHERE CUST_ID = 'XXXXXXXXXX' 
    SELECT * FROM PS_CONTACT_CUST WHERE CUST_ID = 'XXXXXXXXXX'
    found duplicate CNTCT_SEQ_NUM in both records

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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