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E-NV: nVision Reports Error Out With 'DOS error number 3 occurred while trying to create directory' from PIA (Doc ID 3026849.1)

Last updated on JUNE 05, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.60 and later
Information in this document applies to any platform.

Symptoms

Users receiving the below DOS error message on trying to run any nVision report from PIA.

DOS error number 3 occurred while trying to create directory d:\psft\pt\ps_cust_home/NVISION/INSTANCE\xxxx. (28,55)
Message Set Number: 28
Message Number: 55
Message Reason: DOS error number 3 occurred while trying to create directory d:\psft\pt\ps_cust_home/NVISION/INSTANCE\xxxx. (28,55)

 

Steps to Replicate:
------------------
1. Log into PIA and navigate to Reporting Tools-> PS/nVision -> PS/nVision Schedule Requests.
2. Select the Business Unit and Report ID.
3. Run the nVision report to any output type.
4. The process goes to Error with the above error message.

Cause

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In this Document
Symptoms
Cause
Solution
References


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