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User Cannot See Transactions To Be Approved on the Approvals Tile (Doc ID 3027906.1)

Last updated on JUNE 10, 2024

Applies to:

PeopleSoft Enterprise HCM eProfile - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

After configuring Name Change transactions for Fluid Approval in the Mobile Approval set up, the transactions are still not displaying on the Approvals tile for the test user.


Steps to reproduce the issue:

     1. Employee enters a Name Change which requires approval (Navigation: Employee Self Service homepage > Personal Details tile > Name tile).
     2. Approver opens the Approval tile but the name change is not included in the list of transactions (Navigation: Manager Self Service homepage > Approvals tile).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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