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E-QR : Blank File Is Generated While using Run to Excel In Query Manager Page (Doc ID 3028724.1)

Last updated on JUNE 14, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.60 to 8.60 [Release 8.4]
Information in this document applies to any platform.

Symptoms

After upgrading to PT 8.60, Download to Excel is not working in Query Manager page. The issue only occurred in one environment not in DEMO.

The issue can be reproduced at will with the following steps:

1. Log into PIA.
2. Navigate to Reporting Tools > Query > Query Manager or Query Viewer.
3. Search for a query (for example: PTPORTALTILES)
4. Run to Excel.


Changes

Environment specific issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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