Error: "Eletronic Signature Provider error: Integration Gateway - External System Contact Error (158,1072)" When Verify Account Information on Electronic Signature Setup page
(Doc ID 3029483.1)
Last updated on JUNE 18, 2024
Applies to:
PeopleSoft Enterprise SCM Supplier Contract Management - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
Getting Error: "Eletronic Signature Provider error: Integration Gateway - External System Contact Error (158,1072)" When Verify Account Information on Electronic Signature Setup page.
Eletronic Signature Provider error: Integration Gateway - External System Contact Error (158,1072)
The Web Service has detected an error condition. See the provider documentation for an error description and possible causes.
The Web Service has detected an error condition. See the provider documentation for an error description and possible causes.
The issue can be reproduced at will with the following steps:
1. Go to Supplier Contacts > Supplier Contract Setup > Electronic Signature Setup. Search for DocuSign.
2. Verify Account Information. Getting the error
'Electronic Signature Provider error: Integration Gateway - External System Contact Error (158,1072)'
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |