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E-WL: When Trying to Login Into PIA With IP Address, "502 Bad Gateway" Error Message Is Returned Into Browser (Doc ID 3030484.1)

Last updated on JUNE 25, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 and later
Information in this document applies to any platform.

Symptoms

In PeopleTools version 8.50.* and above when trying to login into PIA domain by using the IP address instead of domain name in window browser the following error message appears:
- "502 Bad Gateway"

In browser the PIA domain URL was build by using IP address:

- <Protocol Name>:<IP address>:<PORT>

Changes

To login into PIA, IP address was used instead of domain name.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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