HCM: From Approvals Page Terminate Employee Transaction Request, Receive an Error Message - Optimistic lock exception at %1. Please refresh the page try the same operation again. (18081,1009)
(Doc ID 3031946.1)
Last updated on JUNE 28, 2024
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
From Approvals page Terminate Employee Transaction request, receive an error message.
ERROR MESSAGE:
Optimistic lock exception at %1. Please refresh the page try the same operation again. (18081,1009) EOAW_CORE.Utils.OnExecute Name:ThrowOptimisticLockException PCPC:28676 Statement:662
Called from:EOAW_CORE.ENGINE.Thread.OnExecute name:UpdateTimestamp
Optimistic lock exception at %1. Please refresh the page try the same operation again. (18081,1009) EOAW_CORE.Utils.OnExecute Name:ThrowOptimisticLockException PCPC:28676 Statement:662
Called from:EOAW_CORE.ENGINE.Thread.OnExecute name:UpdateTimestamp
The issue can be reproduced at will with the following steps:
1. Log in as Manager/Administrator
2. From the Approvals page, select a Terminate Employee Transaction request
3. Then, click the Approval button, receive an error message.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |