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Incorrect Message "To Save United States addresses at least one of the following fields must get populated : Address 1, Address" Related to Required Fields while Changing the Address of an Employee from Employee Self Service, Personal Details Page (Doc ID 3036176.1)

Last updated on SEPTEMBER 16, 2024

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The required details on Address page from Personal details dashboard are Address1, Address2, City , State and Postal.
But on the verbiage on the top, it shows incorrect required fields.


Steps to replicate the issue:
1. Set Up HCM > Install > Country Address Format Table > Entry and Validation
Country : USA
Address Page Name: EO_ADDR_USA_SEC
2. Employee Self Service Fluid Homepage > Personal Details Tile > Address
Change the Home Address
The following message is displayed: "To Save United States addresses at least one of the following fields must get populated : Address 1, Address 2, Address 3"
The Required fields are:
Address 1
Address 2
City
State
Postal

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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