My Oracle Support Banner

E-CM: Importing Environment Using PeopleSoft Cloud Manager Fails with "Error : JSONObject["pia_https_port"] not found." (Doc ID 3039428.1)

Last updated on AUGUST 05, 2024

Applies to:

PeopleSoft Cloud Manager - Version 15 and later
Information in this document applies to any platform.

Symptoms

When trying to Import an Environment using CM, the step "Crawl Linux MT Instance" fails with:

Error : JSONObject["pia_https_port"] not found.

Error seen in psp.log from Appserver logs:

<DATE/TIME> [Thread-0] DEBUG com.peoplesoft.pa.cl.envimport.dao.EnvironmentImportDao [] -  entry present for  402631
<DATE/TIME> [Thread-0] DEBUG com.peoplesoft.pa.cl.envimport.ImportUtility [] - taskError is JSONObject["pia_https_port"] not found.
<DATE/TIME> [Thread-0] DEBUG com.peoplesoft.pa.cl.envimport.ImportUtility [] - errorType is  JSONObject["pia_https_port"] not found.

Steps to replicate the issue:
1. Initiate the Environment Import using Cloud Manager.
2. See the error at step - "Crawl Linux MT Instance".

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.