My Oracle Support Banner

E-OS: Getting Error "java.net.SocketTimeoutException: 20,000 milliseconds timeout on connection http-outgoing-1 [ACTIVE]" When Trying to Search in Global Search (Doc ID 3040472.1)

Last updated on AUGUST 12, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.60 and later
Information in this document applies to any platform.

Symptoms

On : 8.60 version, OpenSearch

When attempting to search in Global Search, the system just spins. No results are returned.
The following errors are observed in OpenSearch cluster log file (<OS_HOME>/logs/<OSClusterName>.log), at around the time of the error.

ERROR
--------------------------

[2024-07-26T11:51:13,633][ERROR][c.p.p.o.s.o.r.OrclAuthPluginRestFilter] [OpenSearch server][OrclAuthPluginRestFilter] java.net.SocketTimeoutException: 20,000 milliseconds timeout on connection http-outgoing-1 [ACTIVE]
[2024-07-26T11:51:33,790][ERROR][c.p.p.o.s.o.r.OrclAuthPluginRestFilter] [OpenSearch server][OrclAuthPluginRestFilter] java.net.SocketTimeoutException: 20,000 milliseconds timeout on connection http-outgoing-2 [ACTIVE]


The issue was reproducible in the customer site with the following steps:
1. Perform a Search in Global Search.
2. Observe that the system just spins.
3. Check the OpenSearch log file for the error.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.