ECM: Incorrect Reconciliation by Force Reconciliation process from Automating Reconciliation Exception page (Doc ID 3041178.1)

Last updated on JANUARY 24, 2025

Applies to:

Symptoms

Incorrect reconciliation by Force Reconciliation process from Automating reconciliation Exception page

Steps:
------
1. Go to Banking > Bank Statements > Enter Bank Statements
2. Create two bank statement for same bank account with different amounts , one with credit and one with debit
3. Make sure statements are un-reconciled and Activity Type has been selected.
4. Go to Banking > Reconcile Statements > Automatic Reconciliation
5. Search for the two Bank Statement created by providing Bank Infromation and dates
6. Select both the statements and Click Run Recon button to run the process
7. Once the process completes click on search buuton again
  -- Both the statements are in Exception (NTF)
8. Click on Exception link for one of the Bank Statement
  -- Automatic Reconciliation Exception page will open with that statement already searched.
9. Change the Statement ID in Search to the value of other statement Id but DO NOT click on Search
10. Select the statement already searched and click on Reconcile button
  --Message Appears "1 Transaction with a net difference of xxxx was forced to reconcile (9550,10)"
11. Go to Go to Banking > Reconcile Statements > Semi Manual Reconciliation
12. Search reconciled statement with Bank Account and dates

• Incorrect Bank Statement reconciled with incorrect external transaction, Bank Statement whose number was populated in Automatic Reconciliation Exception page rather then the Bank Statement that was selected.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.