When creating a Purchase Order (PO), Inactivating PO Comment Sourced From REQ Adds A Copy Of Comment As A PO Comment (Doc ID 3041545.1)

Last updated on AUGUST 20, 2024

Applies to:

Symptoms

Inactivating PO Comment Sourced from REQ adds a copy of Comment as a PO comment

STEPS TO REPLICATE

1. Create Classic Requisition
Navigation: Purchasing > Requisitions > Add/Update Requisitions
2. Use Requisition Defaults to override the distribution.
3. Enter the requisition name and let the other fields default.
4. Click Add Comments
5. Enter a comment and click OK.
6. Enter the line information. : Description, Quantity, UOM, Category, and Price
7. On “Supplier Information” tab add a supplier
8. Save the requisition
9. Click the Budget Check icon to run budget checking.
10. The requisition is approved and budget status is valid.
11. Create PO from REQ.
12. PO has comments.
13. Click on “Edit Comments” hyperlink.
14. The comment from the requisition was brought over to the Purchase Order.
15. Click Inactivate / Click OK / Click Save.
16. Re-open the PO created / there is No Comments.
17. Click Add Comments
18. Uncheck the “Retrieve Active Comments Only”. Click Retrieve.
19. Click OK to retrieve

Replication document.

Cause

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