EMM: "Return To Inbox" Link On Service Request Page Not Working After Associating The Service Request To Existing Work Order.
(Doc ID 3045511.1)
Last updated on SEPTEMBER 04, 2024
Applies to:
PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
After associating a Maintenance Management Service Request to an existing Work Order, clicking the "Return to Inbox" link, does not work.
Replication Steps:
1) Navigate to Agent Service Request (Maintenance Management >Service Request Management > Agent Service Request).
2) Click any service request which has Asset associated to it.
3) Click the button Associate to existing WO.
4) Click the link "return to inbox" on this page.
Result: It kept spinning and nothing happens.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |