EEX: Expense Processing Process Does Not Create Working Hours for a Specific Day in Case the Time Report Has a Denied Line
(Doc ID 3046153.1)
Last updated on SEPTEMBER 13, 2024
Applies to:
PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]PeopleSoft Enterprise FIN Project Costing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
Symptoms
Expense processing process does not create working hours for a specific day in case the time report has a denied line.
Time report contains two lines with two different projects:
- first project has working hours for all 5 days from Monday to Friday;
- second project has working hours only on Friday.
Project manager of the 1st project denies the 1st project working hours and project manager of 2nd project approves the 2nd project working hours.
After running the Expense Processing Process, only the first 4 days working hours for the first project get processed. The working hours of the 5th day, Friday, of the first project does not get processed. The hours for the second project are processed correctly.
Steps to reproduce the issue
1. Navigate to Travel and Expenses > Time Report;
2. Create a time report with 2 lines for 2 projects:
- line 1: Mo:4, Tu: 4, We: 6, Th: 6, Fr: 6;
- line 2: Fr: 4;
3. HR supervisor approves the time report;
4. Project Manager of 1st project denies the first project;
5. Project Manager of 2nd project approves the second project;
6. Navigate to Travel and Expenses > Process Expenses;
7. Run expense processing process.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |