E-PN: Push Notification Stops Working in Heavy Load
(Doc ID 3047133.1)
Last updated on SEPTEMBER 17, 2024
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.60 and laterInformation in this document applies to any platform.
Symptoms
Push notification stops working in heavy load. Tuxedo log shows the following error.
173524.CHVSPSFSAPPRD01!GWTDOMAIN.2656.2696.0: LIBGW_CAT:1023: ERROR: Service request from remote site <PRCS_PRCS_PSNT1A_8988> failed:"TPESVCERR - server error while handling request" gwerrno(402019)
The issue can be reproduced only in Production with the following steps:
1. A lot of users use Push Notifications for FSCM approvals at the same time.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |