Emplid Is Not Retained on Benefits Pages Accessed From the Benefits Workcenter Tile
(Doc ID 3047678.1)
Last updated on SEPTEMBER 13, 2024
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When navigating to the Benefits Workcenter under the Workforce Admin Tile, the EMPLID does not get retained when navigating between benefits pages e.g. Health Plan Enrollment and Life and ADD/D Enrollment Pages.
The issue can be reproduced at will with the following steps:
1. Navigate to Workforce Administrator Homepage > Manage Benefits > Benefits Workcenter
2. Select an employee on the Health Plan Enrollment Page.
3. Then directly click on the Life and AD/D Enrollment Page below it and you’ll notice it doesn’t bring up the employee you had previously selected on the Enroll in Benefits Page.
This actually works when you navigate to Workforce Administration Homepage > Benefit Administrator Tile (may need to add) and do the same steps with the same pages:
Brings EMPLID forward with page rendered when selecting Life and AD/D Plan Enrollment Page.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |