EAP: Attachment Details Missing On Payment Request After Image 9.2.50
(Doc ID 3047995.1)
Last updated on NOVEMBER 22, 2024
Applies to:
PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Below are the issues with payment request after image 9.2.50
1. When a payment request is created with attachments, the attachment is available to the AP reviewer but is not available to the approver.
2. When more than one attachment is there, all the attachments except the first shows up for the approver. The first row does not show the operator id.
The issue can be reproduced at will with the following steps:
1. Setup Payment request template with "Review Before Workflow Approval" and select "Attachment required" (SetUp Financials / Supply Chain - Product Related - Procurement Options - Vouchers - Payment Request Template)
2. Create a payment request and attach a file. (Home - Employee Self Service - Payment Request)
3. Login as reviewer and see that attachment can be accessed (Home - Employee Self Service - Payment Request)
4. Submit the request for approval.
5. Login as approver and see that no attachment is available. (Home - Employee Self Service - Approvals)
Changes
Implement image 9.2.50
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |