My Oracle Support Banner

E-PRCS: Process Monitor Page Displays Intermittent "Error 500--Internal Server Error" When Accessed (Doc ID 3048128.1)

Last updated on SEPTEMBER 18, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.60 and later
Information in this document applies to any platform.

Symptoms

The below error message is observed when navigating to the Process Monitor page


The issue can be reproduced at will with the following steps:

1. Log into the Peoplesoft environment. 
2. Navigate to Peopletools > Process Scheduler > Process Monitor.
3. Observe the error message is being displayed once the page is accessed the second time.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.