E-WF: Notify Button Doesn't Send Email Notification When Using OPRID/USERID as Recipient After PeopleTools 8.61 Upgrade
(Doc ID 3048995.1)
Last updated on SEPTEMBER 24, 2024
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.61 and laterInformation in this document applies to any platform.
Symptoms
Site upgraded to PT8.61 and the Notify button stopped working - it doesn't send email notification. On further testing, it sends the email notification if an Email Address is used as the recipient. However, if the OPRID/USERID is used instead, email is not sent and it doesn't even generate the smtp logs.
Sample Replication
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1. Login to PIA > Process Monitor > Click on Notify button.
2. In the drop down list, choose OPRID/USERID as the email recipient.
3. Click Send.
Changes
Upgraded to PT8.61.04.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |