HCM: Fluid Job Action Status Shows Incorrectly For AWE That Had No Approvals Required Due to Criteria (Doc ID 3050363.1)

Last updated on OCTOBER 07, 2024

Applies to:

Symptoms

When a user submits a Job Action that will have "No Approvals Required" based on the AWE step criteria, the Job Actions Summary and Job Details pages will show different statuses for that transaction.


The issue can be reproduced at will with the following steps:
1. Go to Workforce Admin homepage > Manage Human Resources Tile > Manage Job tile
2. Search for an employee
3. Click Create Job Action, and choose one of the action reasons that is specified in the AWE setup
4. Edit any details, and submit the transaction
5. The submission screen will show no approvals were required
6. Back on the Job Summary page, the grid will show the new action as "Completed".
7. However, driling into the new row and checking the request history will show status of "In-Progress"

Cause

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