My Oracle Support Banner

Parent Spouse 'NON-US TAX RETURN' Shows Only 3 Values Instead of 6 When New Effective Dated Row is Added From the Parent Spouse/Partner Tab After Pum 33 (Doc ID 3051332.1)

Last updated on DECEMBER 16, 2024

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The Parent Spouse/Partner 'Non-US Tax Return' shows only 3 values (yes/no/blank) in the drop down list, instead of the expected 6 values (blank plus the six fields with the updated descriptions). 

The issue occurs specifically when inserting a new row on the Parent Spouse/Partner tab, as indicated in the sequence of steps below. If the new row is instead inserted first on the Student tab, then the dropdown values show correctly for the field on the Parent Spouse/Partner tab. 
 
The issue can be reproduced at will with the following steps:

  1. Navigate to Financial Aid > Federal Application Data > Correct ISIR Records and retrieve the record. 
  2. Go to the Parent Spouse/Partner tab, and insert a row,
  3. Click the drop-down for the Non US Tax Return field, and note the field only shows the yes/no/blank values. 

 

 

 

Changes

The issue occurs after applying the fix for  Bug 36474036 - PARENT SPOUSE/PARTNER 'NON-US TAX RETURN' SHOWS ONLY 3 VALUES INSTEAD OF 6, incorporated in the Campus Solutions 9.2 Image, starting with Image 9.2.33.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.