E-WF: Mass Approval Fails in Cluster Environment
(Doc ID 3052241.1)
Last updated on DECEMBER 09, 2024
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.59 and laterInformation in this document applies to any platform.
Symptoms
When attempting to mass approve one or more Payable Time Approval requests from the fluid approvals tile in a clustered environment, it just spins. The following error is observed in Peoplecode Trace.
EOAW_INTEGRATION.SyncRequest.MassApprovalAction.OnExecute Name:Execute PCPC:2291 Statement:36
Called from:EOAW_APPROVAL_MM_FL.integration.outboundHandler.OnExecute Name:takeMassApprovalAction Statement:118
Called from:EOAW_APPROVAL_MM_FL.contentPanel.control.OnExecute Name:EOPCApprovalButtonClick Statement:354
Called from:EOAW_APPROVAL_MM_FL.mainControl.OnExecute Name:EOPCApprovalButtonClick Statement:465
Called from:EOAWMA_
Called from:EOAW_APPROVAL_MM_FL.integration.outboundHandler.OnExecute Name:takeMassApprovalAction Statement:118
Called from:EOAW_APPROVAL_MM_FL.contentPanel.control.OnExecute Name:EOPCApprovalButtonClick Statement:354
Called from:EOAW_APPROVAL_MM_FL.mainControl.OnExecute Name:EOPCApprovalButtonClick Statement:465
Called from:EOAWMA_
The issue can be reproduced at will with the following steps:
1. Log into PIA.
2.Click Approval Tile.
3. Select a few Payable Time approvals and click Approve.
4. Observe it just spins.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |