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E-WF: Mass Approval Fails in Cluster Environment (Doc ID 3052241.1)

Last updated on DECEMBER 09, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.

Symptoms

When attempting to mass approve one or more Payable Time Approval requests from the fluid approvals tile in a clustered environment, it just spins. The following error is observed in Peoplecode Trace.

EOAW_INTEGRATION.SyncRequest.MassApprovalAction.OnExecute Name:Execute PCPC:2291 Statement:36
Called from:EOAW_APPROVAL_MM_FL.integration.outboundHandler.OnExecute Name:takeMassApprovalAction Statement:118
Called from:EOAW_APPROVAL_MM_FL.contentPanel.control.OnExecute Name:EOPCApprovalButtonClick Statement:354
Called from:EOAW_APPROVAL_MM_FL.mainControl.OnExecute Name:EOPCApprovalButtonClick Statement:465
Called from:EOAWMA_


The issue can be reproduced at will with the following steps:

1. Log into PIA.

2.Click Approval Tile.

3. Select a few Payable Time approvals and click Approve.

4. Observe it just spins.

Cause

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In this Document
Symptoms
Cause
Solution
References


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