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E-PCM: Downloading Patches in Cloud Manager Repositoy Failed With Error "Exception while processing downloads: ('Connection aborted.', ConnectionResetError(104, 'Connection reset by peer'))" (Doc ID 3052840.1)

Last updated on OCTOBER 10, 2024

Applies to:

PeopleSoft Cloud Manager - Version 16 and later
Information in this document applies to any platform.

Symptoms

In PeopleSoft cloud manager repository, all downloads failed with below error:

Exception while processing downloads: ('Connection aborted.', ConnectionResetError(104, 'Connection reset by peer'))


The issue can be reproduced at will with the following steps:
1. Log in to cloud manager PIA > go to Repository tile > Subscription > subscribe to a channel.
2. Go to Logs tab.
3. Notice that downloads fail with above error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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