GP Core: Payroll Process Is Failing On Calculate Phase Without An Error Message Due To Linux Stack Size Issue (Doc ID 3053410.1)

Last updated on OCTOBER 14, 2024

Applies to:

Symptoms

When attempting to run the Payroll Process 'GPPDPRUN', the process is ending in error without any information caught in the log file. 

In process scheduler log the following error is seen, SCHDLR_XXXX.LOG

=================================Error===============================
PSPRCSRV.XXXXXXX (0) [2024-09-21T14:03:28.340] - - - (1) Process XXXXXXXXXX is marked 'Initiated' or 'Processing' but can not detect status of PID
PSPRCSRV.XXXXXXX(0) [2024-09-21T14:03:28.340] - - - (3) Updating process instance's status to Error.
PSPRCSRV.XXXXXXX(0) [2024-09-21T14:03:28.340] - - - (2) Process Name: GPPDPRUN
PSPRCSRV.XXXXXXX(0) [2024-09-21T14:03:28.340] - - - (2) Process Type: COBOL SQL
PSPRCSRV.XXXXXXX(0) [2024-09-21T14:03:28.340] - - - (2) Session Id: XXXXXX
PSPRCSRV.XXXXXXX(0) [2024-09-21T14:03:28.340] - - - (2) Job Instance: XXXXX
PSPRCSRV.XXXXXXX(0) [2024-09-21T14:03:28.340] - - - (2) =====================================================================

Steps to reproduce the issue:
1. Navigate to Main Menu>Global Payroll and Absence Management>Absence and Payroll Processing>Calculate Absence and Payroll.
2. Enter the run control and check the Calculate option.
3. Run the payroll process.
4. See that the process is ending in error.
5. Notice that there is no error message caught in the log file. 

Cause

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