Email Address Will Not Delete Once Entered When Adding a Dependent/Beneficiary (Doc ID 3054193.1)

Last updated on OCTOBER 25, 2024

Applies to:

Symptoms

While creating a new dependent or beneficiary record in Fluid Employee Self-Service, selecting the Delete button while adding an email address causes the email address to be saved instead.

The issue can be reproduced at will with the following steps:

1. Go to Employee Self Service homepage.
2. Select Benefit Details tile.
3. Select Dependent/Beneficiary tile.
4. Select Add Individual button.
5. Populate fields: Add Name, Date of Birth, Gender, Relationship to Employee and accept default values for remaining fields.
6. Select Add Email button and enter Email Address value.
7. Select Delete button.
8. Select Yes for message “Are you sure you want to delete you “Other” email address?”
9. Instead of no email address the intended deleted email address appears in the Email field.
   
   

Changes

Cause

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