EAP: Payment Request Voucher Created With An Entry Status = Postable But the Required Payment Handling Value is Missing After PUM Image 50 (Doc ID 3054522.1)

Last updated on FEBRUARY 21, 2025

Applies to:

Symptoms

Adding a Payment Request in 9.2 PUM 50 creates a voucher with an Entry Status = Postable. However, the Payment Handling field value is missing. The Handling field is a required value when adding a voucher online.

STEPS TO REPLICATE
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1. UserID 1 Adds Payment Request

2. Employee Self Service > Payment Request tile > Click “+” icon to add new Payment Request
    a. 1 of 4: Summary - Enter Invoice Number, Cost Sub-Total > click Next
    b. 2 of 4: Supplier - Add Supplier ID > click Next
    c. 3 of 4: Invoice Details - click Accounting Details icon, enter Account > click Done > click Next   
    d. 4 of 4: Review and Submit > click Submit > OK to Message: The current Payment Request will be submitted. Click OK to proceed

3. UserID 2 to Review> Accounts Payable > Payments > Payment Request > Payment Request Center
    a. Click on pencil
    b. Click Next until you get to Step 4 of 4: Review and Submit
    c. Click Submit
    d. OK to Message: The current Payment Request will be submitted. Click OK to proceed. (7060,61)

4. Accounts Payable > Batch Processes > Vouchers > Voucher Build
    a. Process Option = Process Payment Request
    b. BU = XXXX1
    c. Select Payment Request ID = 0000000042

5. Open voucher created: Accounts Payable > Vouchers > Add/Update > Regular Entry
    a. Summary tab: Entry Status = Postable
    b. Payments tab: *Handling field is blank
    c. Click Save > *Handling field is highlighted - Message: Highlighted fields are required (15,30)

Changes

Upgraded to PUM Image 50

Cause

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